General Information #
What is Tidal? #
TIDAL is a global music streaming platform bringing fans closer to artists through unique experiences and the highest sound quality.
Organize your playlists from the TIDAL phone or desktop app, then the next time you open DJUCED, they’ll be ready for you to DJ with.
Is Tidal free? #
No, you’ll need TIDAL Individual offer + the DJ Extension to access it within DJUCED.
Please note that the “Family” and the “Student” offers can’t benefit of the DJ Extension.
You can find Tidal subscription offers by following this link: https://tidal.com
Why DJUCED recording feature is disabled when using Tidal music? #
When using a streaming service, you don’t own the music, you have access to read it.
Our contract with Tidal includes that DJUCED can’t record any audio coming from the service.
DJUCED STEMS doesn’t work with Tidal, why ? #
Using STEMS with Tidal is working again since DJUCED 6.0.7.
Troubleshooting #
Why accessing/downloading Tidal music files takes time? #
Tidal proposes two high-quality subscriptions and delivers 320 kbps AAC Streaming music, and also FLAC files.
In these formats, 4 minutes of music is a file around 12Mb for AAC, 40Mb for FLAC.
That’s why having a good and stable internet connection is required for a good experience.
I can’t Login to Tidal in DJUCED, what should I do? #
Tidal is an online service that requires an Internet connection to work with DJUCED, and also a subscription.
If you can’t access to Tidal service in DJUCED, please check that:
- Tidal service is online – If it’s offline, it will not work either in DJUCED.
- DJUCED application is authorized to communicate with the internet – so – that a firewall or an antivirus program doesn’t block DJUCED.
- Your internet connection is stable and fast.
- You are using the latest DJUCED version, streaming access updates require it.
We are sorry for these issues, that can happen depending of your country of residence, your Internet Provider and of course, your computer.
We are continuously working at our best to make streaming services compatible for everyone, everywhere, on Mac and PC.
Please remember that streaming platforms are third party services that we can’t guarantee their 100% availability.
