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How can we Help you ?

General Information

  • DJUCED recommended computers specifications
  • Stems with DJUCED 6.0
  • What is AVX, and why does DJUCED require a processor with AVX support. (error 0xc0000142)
  • macOS privacy settings : authorize DJUCED to access some folders is required
  • Apple Silicon Processors – Compatibility News
  • macOS 14 Sonoma beta compatibility info
  • Microsoft Windows 11 compatibility info
  • Information about compatibility with streaming services.

Getting Started

  • User Manual
  • Installing DJUCED
  • Installing Drivers for your Hercules DJ Controller
  • How to access the Integrated Manual
  • DJUCED unlocks mode explained

Learning

  • How to access the DJ Academy with your browser
  • Open the DJ Academy within DJUCED

Controllers

  • Hercules DJControl Inpulse T7 – Mapping and Manual
  • Hercules DJControl Inpulse 500 – Mapping and Manual
  • Hercules DJControl Inpulse 300 MK2 (2023) – Mapping and Manual
  • Hercules DJControl Inpulse 300 – Mapping and Manual
  • Hercules DJControl Inpulse 200 MK2 (2023) – Mapping and Manual
  • Hercules DJControl Inpulse 200 – Mapping and Manual
  • Hercules P32DJ – Mapping and Manual

Troubleshooting

  • I feel audio latency or hear crackles on my PC, how can I fix it? Use ASIO and appropriate sample rate.
  • macOS privacy settings : authorize DJUCED to access some folders is required
  • Stems with DJUCED 6.0
  • What is AVX, and why does DJUCED require a processor with AVX support. (error 0xc0000142)
General
  • How to reset audio settings to default
  • How to Reset the Audio Library and Playlists
  • My MacBook is hot when I use DJUCED, what can I do?
  • I can’t set my HOT CUE POINT where I want. Why?
  • How to install and/or Use a secondary Controller mapping in DJUCED
  • Information about compatibility with streaming services.
  • I had an unexpected crash when using DJUCED, what can I do ?
  • Stems with DJUCED 6.0
  • What is AVX, and why does DJUCED require a processor with AVX support. (error 0xc0000142)
  • My M4A and AAC files volume are too low on Windows 11 (update 22H2), what can I do ?
  • macOS privacy settings : authorize DJUCED to access some folders is required
  • How to reset all DJUCED settings to default
Audio
  • How to reset audio settings to default
  • I have no sound in my Headphones, what can I do?
  • I feel audio latency or hear crackles on my PC, how can I fix it? Use ASIO and appropriate sample rate.
  • I can’t hear some effects in my headphones. Why? – Post-Fader effects explained
  • I can hear the preview/headphones audio into the master of my controller on Windows 10 / 11, what can I do?
  • My M4A and AAC files volume are too low on Windows 11 (update 22H2), what can I do ?
  • How to record your microphone with the Inpulse 500 in DJUCED
Latency / Performance
  • I feel audio latency or hear crackles on my PC, how can I fix it? Use ASIO and appropriate sample rate.
  • DJUCED is slow or freezes on my computer, why?
  • DJUCED is stuck on the splash screen, what can I do?
  • I had an unexpected crash when using DJUCED, what can I do ?
  • Stems with DJUCED 6.0
Library / Analysis
  • How to Reset the Audio Library and Playlists
  • My recording files are not saved, what can i do?
  • My analysis – grid – bpm – hot cue are not saved ? Why ?
  • I can’t set my HOT CUE POINT where I want. Why?
  • How to clean my library ? – remove missing files or duplicates in the Song Library
  • How to migrate your DJUCED Library, playlists, and preferences from one computer to another
  • No audio files can be loaded into a DJUCED deck on my Windows PC, why?
  • How to download Copyright Free music and samples within DJUCED?

Streaming Services

  • Information about compatibility with streaming services.
  • Can I use Spotify with DJUCED ?
  • Beatport Streaming- Information and Troubleshooting
  • Beatsource Streaming- Information and Troubleshooting
  • Qobuz – Information and Troubleshooting
  • SoundCloud Go+ – Information and Troubleshooting
  • Tidal – Information and Troubleshooting
  • Home
  • DJUCED Knowledge Base
  • Troubleshooting
  • Library / Analysis
  • No audio files can be loaded into a DJUCED deck on my Windows PC, why?

No audio files can be loaded into a DJUCED deck on my Windows PC, why?

Table of Contents
  • How to Enable Windows Media Player features on Windows 10/11

For better compatibility, DJUCED requires the computer system Codec to decode properly the music files. (MP3/Wav/Flac etc.)

Windows generally have these Codecs installed by default when providing Windows Media Player.

But with some Windows 10/11 special versions (Windows Lite, or Pro), Windows Media Player may be disabled on the system.

How to Enable Windows Media Player features on Windows 10/11 #

1. Open the Run dialog box with the Win+R keyboard shortcut

2. Enter the optionalfeatures command

3. Locate and expand the Media Features folder in the Windows Features window.

4. Enable the checkbox next to Windows Media Player

5. Validate your choices

6. Restart your computer. (You’re not asked to reboot in Windows 10 or Windows 11 but it’s still a good habit to get into when enabling Windows features)

7. Start DJUCED and everything should work as expected.

PC, Troubleshooting, Windows
Updated on 7 August 2023
How to migrate your DJUCED Library, playlists, and preferences from one computer to anotherHow to download Copyright Free music and samples within DJUCED?
Table of Contents
  • How to Enable Windows Media Player features on Windows 10/11
DJUCED - DJ SOFTWARE BY HERCULES - © Copyright - Guillemot Corporation
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