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HOW CAN WE HELP YOU ?

General Information

  • DJUCED required computers specifications
  • Stems 2.0 with DJUCED 6.2
  • What is AVX, and why does DJUCED require a processor with AVX support. (error 0xc0000142)
  • macOS privacy settings : authorize DJUCED to access some folders is required
  • Apple Silicon Processors – Compatibility News
  • macOS 14 Sonoma beta compatibility info
  • Microsoft Windows 11 compatibility info
  • Information about compatibility with streaming services.

Getting Started

  • Installing DJUCED
  • Installing Drivers for your Hercules DJ Controller
  • User Manual
  • Managing your DJUCED music library
  • How to access the Integrated Manual
  • DJUCED unlocks mode explained

Learning & Guides

  • Managing your DJUCED music library
  • Optimise your computer for djing
  • How to access the DJ Academy with your browser
  • Guide to using Djuced Multilayer Samplers
  • How to use DJUCED second master audio output?
  • How to live stream your DJUCED DJ Sets

DJUCED PRO / PRO+

  • What is DJUCED PRO ?
  • What is DJUCED PRO+ ?
  • How to activate a DJUCED PRO redeem license code
  • How do I activate my PRO or PRO+ license inside DJUCED ?
  • DJUCED PRO GUIDE | MIDI Mapper documentation
  • DJUCED PRO GUIDE | VJING VIDEO LOOPS GUIDE

Controllers

  • Hercules DJControl Inpulse T7 – Mapping and Manual
  • Hercules DJControl Inpulse 500 – Mapping and Manual
  • Hercules DJControl Inpulse 300 MK2 (2023) – Mapping and Manual
  • Hercules DJControl Inpulse 300 – Mapping and Manual
  • Hercules DJControl Inpulse 200 MK2 (2023) – Mapping and Manual
  • Hercules DJControl Inpulse 200 – Mapping and Manual
  • Hercules P32DJ – Mapping and Manual

Troubleshooting

  • I feel audio latency or hear crackles on my PC, how can I fix it? Use ASIO and appropriate sample rate.
  • macOS privacy settings : authorize DJUCED to access some folders is required
  • Stems 2.0 with DJUCED 6.2
  • What is AVX, and why does DJUCED require a processor with AVX support. (error 0xc0000142)
  • General
    • How to reset audio settings to default
    • How to Reset the Audio Library and Playlists
    • My MacBook is hot when I use DJUCED, what can I do?
    • I can’t set my HOT CUE POINT where I want. Why?
    • How to install and/or Use a secondary Controller mapping in DJUCED
    • Information about compatibility with streaming services.
    • I had an unexpected crash when using DJUCED, what can I do ?
    • Stems 2.0 with DJUCED 6.2
    • What is AVX, and why does DJUCED require a processor with AVX support. (error 0xc0000142)
    • My M4A and AAC files volume are too low on Windows 11 (update 22H2), what can I do ?
    • macOS privacy settings : authorize DJUCED to access some folders is required
    • How to reset all DJUCED settings to default
  • Audio
    • How to reset audio settings to default
    • I have no sound in my Headphones, what can I do?
    • I feel audio latency or hear crackles on my PC, how can I fix it? Use ASIO and appropriate sample rate.
    • I can’t hear some effects in my headphones. Why? – Post-Fader effects explained
    • I can hear the preview/headphones audio into the master of my controller on Windows 10 / 11, what can I do?
    • My M4A and AAC files volume are too low on Windows 11 (update 22H2), what can I do ?
    • How to record your microphone with the Inpulse 500 in DJUCED
  • Latency / Performance
    • I feel audio latency or hear crackles on my PC, how can I fix it? Use ASIO and appropriate sample rate.
    • DJUCED is slow or freezes on my computer, why?
    • DJUCED is stuck on the splash screen, what can I do?
    • I had an unexpected crash when using DJUCED, what can I do ?
    • Stems 2.0 with DJUCED 6.2
  • Library / Analysis
    • Managing your DJUCED music library
    • How to Reset the Audio Library and Playlists
    • My recording files are not saved, what can i do?
    • My analysis – grid – bpm – hot cue are not saved ? Why ?
    • I can’t set my HOT CUE POINT where I want. Why?
    • How to clean my library ? – remove missing files or duplicates in the Song Library
    • How to migrate your DJUCED Library, playlists, and preferences from one computer to another
    • No audio files can be loaded into a DJUCED deck on my Windows PC, why?
    • How to download Copyright Free music and samples within DJUCED?

Streaming Services

  • Information about compatibility with streaming services.
  • Can I use Spotify with DJUCED ?
  • Beatport Streaming- Information and Troubleshooting
  • Beatsource Streaming- Information and Troubleshooting
  • SoundCloud Go+ – Information and Troubleshooting
  • Tidal – Information and Troubleshooting
  • Migrate your streaming services playlist with TuneMyMusic
  • [ended] Qobuz – Information and Troubleshooting
View Categories
  • Home
  • DJUCED Knowledge Base
  • Troubleshooting
  • Latency / Performance
  • DJUCED is slow or freezes on my computer, why?

DJUCED is slow or freezes on my computer, why?

Recommended specifications #

Using DJ software is something that requires some power from your computer, especially to maintain realtime audio access.

Be sure to have a computer up-to-date that fills the recommended specifications.

Also, Microsoft and Apple delivers new operating systems and computers every year, and we need to adapt our software to these new systems.

Please check that your computer specifications will work with DJUCED.

Use ASIO audio Drivers instead of WASAPI on Windows #

Since Windows 7, DJUCED can handle the native “Wasapi” audio interface. So you don’t need to install any drivers for your controller.
WASAPI works on most PCs, but some compatibility issues can happen on some systems.

However, if you are looking for realtime performances, download and Install the Hercules ASIO Driver for your Hercules DJ controller is the best solution.

Update your graphic card drivers #

DJing on a computer is a realtime application. It takes a big part of your CPU to maintain a perfect audio signal.
DJUCED interface is using your Graphics Processor Unit (GPU), to avoid draining too many resources on your CPU.
Being sure that your graphics drivers are properly installed or up to date is important.


Windows #

On PC machines, you have 3 mains graphics possibilities: Intel integrated graphics or Nvidia/AMD dedicated card or chipset.
Find the Brand and model of your graphics card in your computer’s documentation.

  • Intel Integrated: The best way to have the latest drivers for your Intel Integrated Chipset is to go to your Laptop/Mainboard manufacturer website, and find the latest Intel Installer in the support area.
  • AMD: Find your graphic model in the support area.
  • Nvidia: Find your graphic model in the download area

macOS #

Graphics update are automatic with your macOS updates.

Optimise your computer for DJing #

We have written a full guide to help you optimise your computer for a smooth DJing experience.

Follow the guide: https://www.djuced.com/optimise-your-computer-for-djing/

Analyze your library before your make a mix #

Analyzing music can take lots of resources on your processor and graphics card, and make your computer a bit hot. (just like when you play a video game).

If your computer is not so fast, please consider preparing your song library BEFORE mixing or recording in a live situation.

Once a song has been analyzed, DJUCED will never have to process it again.

Apple, Audio, macOS, PC, Troubleshooting, Windows
Updated on 15 July 2024
I feel audio latency or hear crackles on my PC, how can I fix it? Use ASIO and appropriate sample rate.DJUCED is stuck on the splash screen, what can I do?
Table of Contents
  • Recommended specifications
  • Use ASIO audio Drivers instead of WASAPI on Windows
  • Update your graphic card drivers
    • Windows
    • macOS
  • Optimise your computer for DJing
  • Analyze your library before your make a mix
DJUCED - DJ SOFTWARE BY HERCULES - © 2012-2025. GUILLEMOT CORPORATION S.A. All rights reserved
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