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HOW CAN WE HELP YOU ?

General Information

  • DJUCED required computers specifications
  • Stems 2.0 with DJUCED 6.2
  • What is AVX, and why does DJUCED require a processor with AVX support. (error 0xc0000142)
  • macOS privacy settings : authorize DJUCED to access some folders is required
  • Apple Silicon Processors – Compatibility News
  • macOS 14 Sonoma beta compatibility info
  • Microsoft Windows 11 compatibility info
  • Information about compatibility with streaming services.

Getting Started

  • Installing DJUCED
  • Installing Drivers for your Hercules DJ Controller
  • User Manual
  • Managing your DJUCED music library
  • How to access the Integrated Manual
  • DJUCED unlocks mode explained

Learning & Guides

  • Managing your DJUCED music library
  • Optimise your computer for djing
  • How to access the DJ Academy with your browser
  • Guide to using Djuced Multilayer Samplers
  • How to use DJUCED second master audio output?
  • How to live stream your DJUCED DJ Sets

DJUCED PRO / PRO+

  • What is DJUCED PRO ?
  • What is DJUCED PRO+ ?
  • How to activate a DJUCED PRO redeem license code
  • How do I activate my PRO or PRO+ license inside DJUCED ?
  • DJUCED PRO GUIDE | MIDI Mapper documentation
  • DJUCED PRO GUIDE | VJING VIDEO LOOPS GUIDE

Controllers

  • Hercules DJControl Inpulse T7 – Mapping and Manual
  • Hercules DJControl Inpulse 500 – Mapping and Manual
  • Hercules DJControl Inpulse 300 MK2 (2023) – Mapping and Manual
  • Hercules DJControl Inpulse 300 – Mapping and Manual
  • Hercules DJControl Inpulse 200 MK2 (2023) – Mapping and Manual
  • Hercules DJControl Inpulse 200 – Mapping and Manual
  • Hercules P32DJ – Mapping and Manual

Troubleshooting

  • I feel audio latency or hear crackles on my PC, how can I fix it? Use ASIO and appropriate sample rate.
  • macOS privacy settings : authorize DJUCED to access some folders is required
  • Stems 2.0 with DJUCED 6.2
  • What is AVX, and why does DJUCED require a processor with AVX support. (error 0xc0000142)
  • General
    • How to reset audio settings to default
    • How to Reset the Audio Library and Playlists
    • My MacBook is hot when I use DJUCED, what can I do?
    • I can’t set my HOT CUE POINT where I want. Why?
    • How to install and/or Use a secondary Controller mapping in DJUCED
    • Information about compatibility with streaming services.
    • I had an unexpected crash when using DJUCED, what can I do ?
    • Stems 2.0 with DJUCED 6.2
    • What is AVX, and why does DJUCED require a processor with AVX support. (error 0xc0000142)
    • My M4A and AAC files volume are too low on Windows 11 (update 22H2), what can I do ?
    • macOS privacy settings : authorize DJUCED to access some folders is required
    • How to reset all DJUCED settings to default
  • Audio
    • How to reset audio settings to default
    • I have no sound in my Headphones, what can I do?
    • I feel audio latency or hear crackles on my PC, how can I fix it? Use ASIO and appropriate sample rate.
    • I can’t hear some effects in my headphones. Why? – Post-Fader effects explained
    • I can hear the preview/headphones audio into the master of my controller on Windows 10 / 11, what can I do?
    • My M4A and AAC files volume are too low on Windows 11 (update 22H2), what can I do ?
    • How to record your microphone with the Inpulse 500 in DJUCED
  • Latency / Performance
    • I feel audio latency or hear crackles on my PC, how can I fix it? Use ASIO and appropriate sample rate.
    • DJUCED is slow or freezes on my computer, why?
    • DJUCED is stuck on the splash screen, what can I do?
    • I had an unexpected crash when using DJUCED, what can I do ?
    • Stems 2.0 with DJUCED 6.2
  • Library / Analysis
    • Managing your DJUCED music library
    • How to Reset the Audio Library and Playlists
    • My recording files are not saved, what can i do?
    • My analysis – grid – bpm – hot cue are not saved ? Why ?
    • I can’t set my HOT CUE POINT where I want. Why?
    • How to clean my library ? – remove missing files or duplicates in the Song Library
    • How to migrate your DJUCED Library, playlists, and preferences from one computer to another
    • No audio files can be loaded into a DJUCED deck on my Windows PC, why?
    • How to download Copyright Free music and samples within DJUCED?

Streaming Services

  • Information about compatibility with streaming services.
  • Can I use Spotify with DJUCED ?
  • Beatport Streaming- Information and Troubleshooting
  • Beatsource Streaming- Information and Troubleshooting
  • [ended] Qobuz – Information and Troubleshooting
  • SoundCloud Go+ – Information and Troubleshooting
  • Tidal – Information and Troubleshooting
View Categories
  • Home
  • DJUCED Knowledge Base
  • Troubleshooting
  • Library / Analysis
  • My analysis – grid – bpm – hot cue are not saved ? Why ?

My analysis – grid – bpm – hot cue are not saved ? Why ?

1-Check that DJUCED is installed on an administrator account. #

To work and record files without problems, DJUCED needs to be installed on an administrator account.

If not, DJUCED will probably not be allowed to write the analysis informations like BPM, Grid position, Hot Cue into it’s database and inside the music files.

2-Conflicts with Antivirus #

Recently, we have seen that some Antivirus solutions are not allowing DJUCED to write any informations its own database and in the music files.

Please check into your antivirus solution that DJUCED is not restricted to write files and informations on the computer.

For now, we have seen some conflicts with these antivirus solutions: Avast, NOD32.

3-Check that your music files are not on a “Read only” folder/Drive #

Sometimes, when using an external drive, it is possible that this drive is “Read-Only”.

In that case, DJUCED can’t write the analysis results inside the files.

Please copy these files on your local Hard drive or use a file system on the external drive that is not “Read-Only”.

PC, Troubleshooting, Windows
Updated on 7 August 2023
My recording files are not saved, what can i do?I can’t set my HOT CUE POINT where I want. Why?
Table of Contents
  • 1-Check that DJUCED is installed on an administrator account.
  • 2-Conflicts with Antivirus
  • 3-Check that your music files are not on a "Read only" folder/Drive
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